FAQ

Do you offer FREE SHIPPING?

-Yes! We offer free shipping on all orders in the lower 48-states.

 

How long will it take to get my package?

-Standard Shipping- 2 to 6 Business Days

 

Can I change or cancel my order after l've placed it?

-Once an order is placed it enters the shipping queue immediately and cannot be changed online. If your order was placed within 24 hours, you may contact us at support@altiviz.com to find out if there is still time to modify it.

 

Do you have a return policy?

-Return any product for any reason within 30 days of receipt for a refund equal to the amount paid for the product (not including shipping charges). The refund will be issued back to the original method of payment. As a policy, Wag2me does not cover the cost of return shipping. However, you are welcome to return your package in the manner that is most convenient for you. Please contact customer care at support@altiviz.com